Senior Director,Legal Operations Job Franklin Lakes area,New Jersey USA,IT/Tech

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Job Description

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

The Senior Director, Legal Operations plays a critical role in enabling the effectiveness and performance of the Law Group. This position is responsible for driving operational excellence across Legal, including process optimization, technology, outside counsel management, and data analytics, while also serving as Chief of Staff to the EVP, General Counsel.

This individual will lead initiatives that enhance efficiency, scalability, and strategic execution of the Law Group, and support prioritization, coordination, and delivery of key leadership objectives.

Responsibilities:
Legal Operations

Drive execution of Legal Operations strategy aligned to Law Group priorities
Operates as an integrator across inter-functional work streams to drive the execution of strategic priorities and serve as the bridge between strategy and execution.
Identify and implement process improvements utilizing BD Excellence tools to enhance efficiency, reduce cycle times, and scale service delivery
Lead legal technology initiatives (e.g., CLM, e-billing, matter management), including implementation and optimization
Manage legal spend, budgeting, forecasting, and financial discipline
Oversee outside counsel and vendor management, including engagement, performance tracking, and cost control
Develop and maintain operational metrics, dashboards, and reporting to support decision-making and process improvements
Facilitate best-practice sharing, driving efficiency and impact in the strong execution of BD Excellence tools and processes across the Law Group

Chief of Staff – Office of the General Counsel

Serve as a strategic partner to the EVP, General Counsel on priority initiatives and execution of the Law Group agenda
Support prioritization and tracking of key projects, ensuring alignment across teams and timely execution
Facilitate cross-functional alignment across Legal and with key enterprise stakeholders
Provide analytical and strategic support on special projects as directed by the General Counsel

Qualifications Experience

8–12 years of experience in legal operations, consulting, or business operations

Experience supporting an in-house legal function strongly preferred
Demonstrated experience in process improvement, technology implementation, outside counsel management and financial management
Experience in organizations focused on continuous improvement

Education

Bachelor’s degree required; advanced degree or relevant certifications preferred
JD not required

Skills

Strong operational and strategic execution capabilities
Experience with legal technology platforms and systems
Data-driven mindset with ability to translate analytics into actionable insights
Excellent stakeholder management and influencing skills
Strong communication and executive-level presence

Leadership Profile

Strategic and highly organized operator with attention to detail
Ability to influence without authority in a matrixed environment
Pragmatic, solutions-oriented, and execution-focused
Comfortable operating in a fast-paced, evolving organization

For certain roles at BD, employment is contingent…