ServiceMax Technical Architect

Job Description

Must Have Technical/Functional Skills

• Experience as Salesforce / Service Max Technical Architect is must.
• Understanding of Field service business
• Excellent knowledge of Salesforce & Service Max
• Strong SFDC Development Experience on both Classic (Apex, Visual Force, SOQL, SOSL)
• and Lightning (Aura & LWC).
• Manage API integrations and web services.
• Experience on Flows, Process builder and Trigger development
• 10+ years IT/FSM/SFDC experience preferable
• Minimum 5 years’ experience on Service Max Configuration, architecture, and development
• Experience as Salesforce / Service Max Senior Developer is must.
• Design and develop solutions that best leverage the Service Max features to support critical business functions and meet project objectives, business requirements and customer goals
• Develop, test, and document custom development, integrations, and data migration elements of Service Max Implementation

• Provide technical leadership and guidance for Service Max implementations and/or customizations
• Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to junior developers
• Review and finalize High Level Design of solution with the customer
• Provide the necessary guidance to estimate user stories
• Clarify any ambiguity with the user story requirements and baseline the estimation
• Provide technical leadership, guidance and co-ordination for development, integration, data management, and application testing
• Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions
• Working with customers to analyze and resolve Service Max related issues/requirements
• Participate in the full software development life cycle from technical design to development, testing and deployment
• Design and develop solutions that best leverage the Service Max features to support critical business functions and meet project objectives, business requirements and customer goals
• Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives
• Develop comprehensive system blueprints, diagrams, and documentation to guide implementation
• Develop, test, and document custom development, integrations, and data migration elements of Service Max implementation

$180,000-$200,000 a year

Discretionary Annual Incentive.

Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:
Maternal & Parental Leaves.

Insurance Options:
Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.

Time Off:
Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

BACHELOR OF COMPUTER SCIENCE