DevOps Release Manager

Position Overview

As a Dev Ops Release Manager at Encore, this position will be responsible for overseeing the end-to-end release management process, ensuring the successful and timely delivery of software releases to Encore customers. The Dev Ops Release Manager will work closely with cross-functional teams, including development, QA, and operations, to streamline Encore’s release pipeline and drive continuous improvement in the release processes.

• Release Planning and coordination

  Collaborate with product managers and development teams to plan release schedules and prioritize features and bug fixes.

  Coordinate release activities, including code deployments, configuration management, and environment setup, to ensure smooth and error-free releases.

  Release Reporting:
  Provide regular reports and metrics on release status and performance to management and stakeholders.

• Communication

  Facilitate effective communication between development, QA, and operations teams to ensure everyone is aligned on release timelines and requirements.

  Maintain detailed release documentation, including release notes, deployment procedures, and version control.

  Identify and mitigate potential risks and issues that may impact release schedules or product quality.

  Quality Assurance:
  Work closely with QA teams to ensure thorough testing of releases, including regression testing, integration testing, and user acceptance testing.

• Continuous Improvement

  Implement and maintain automation tools and scripts to streamline the release process and improve efficiency.

  Continuously evaluate and improve the release process by identifying bottlenecks and implementing best practices and process enhancements.

• Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).

• 5+ years of proven experience as a Release Manager or similar role in a Dev Ops environment.

• Strong knowledge of Dev Ops principles and practices.

• Proficiency in scripting and automation (e.g., Shell, Python, or Power Shell).

• Proficiency with Git Hub Actions and Octopus Deploy (experience with Jenkins, Team City, and Azure Dev Ops a plus). Familiarity with Jira and Change Approval software such as Fresh service.

• Familiarity with Change Approval, automated workflows CI/CD.

• Any certification relevant to Azure Dev Ops would be beneficial.

• Excellent problem-solving and communication skills.

• Familiarity with Agile and Scrum methodologies.

• Ability to work collaboratively in a cross-functional team environment.

• Detail-oriented with a focus on quality and continuous improvement.

• ITIL or Dev Ops certifications are a plus.

• Deliver World Class Service
• Hospitality
• Ownership
• Do The Right Thing
• Demonstrates Self-Awareness
• Drive Results
• Ensures Accountability
• See The Big Picture
• Decision Quality
• Manages Complexity
• Value People
• Collaborates

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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