Operations Coordinator

Allied Handling & Equipment specializes in providing high-quality material handling solutions to businesses of all sizes. Committed to operational excellence, the company offers an extensive range of products and services tailored to meet diverse client needs. With a reputation for reliability and innovation, Allied Handling & Equipment prides itself on delivering exceptional customer support and streamlining operational processes. Located in Franklin, IN, the organization fosters a collaborative and growth-oriented work culture.

This is a full-time, on-site role in Franklin, IN, for an Operations Coordinator. We are looking for a driven learner who is organized, dependable, and willing to take initiative. The ideal candidate enjoys problem‑solving, communicating with customers, and helping teams stay organized and efficient.

This is a fast‑paced office environment where no two days are exactly the same. We value attitude, work ethic, and willingness to learn just as much as experience.

• Assist the Service Department with scheduling and dispatching
• Answer incoming phone calls and help direct customer requests
• Create and manage work orders and service tickets
• Communicate with technicians, customers, and vendors
• Help track parts, paperwork, and job progress
• Support the Sales Team with administrative tasks as needed
• Maintain organized records and documentation
• Follow up with customers regarding service updates
• Help improve office processes and workflow efficiency

• Strong Operations Management and Analytical Skills to streamline processes and solve challenges effectively
• Exceptional Communication and Customer Service skills to maintain clear and professional interactions with clients and team members
• Proficiency in Administrative Assistance tasks such as scheduling, documentation, and maintaining organized records
• Detail‑oriented, with a focus on accuracy and efficiency in a fast‑paced environment
• Proficiency with office software, including Microsoft Office Suite
• Experience in logistics, supply chain, or a related field is a plus
• Bachelor's degree in Business Administration, Operations Management, or a related field preferred
• Competitive pay based on experience
• Health Insurance
• 401k with up to 4% match
• Opportunities for growth and advancement