HVAC Service Technician

Johnson Heating, Cooling, and Plumbing is looking for a residential and commercial HVAC Service Technician to join our team. This individual will be responsible for diagnosing, repairing, and maintaining heating, ventilation, and air conditioning systems in residential settings. They will provide exceptional customer service by addressing homeowner and/or business owner concerns, offering preventive maintenance advice, and ensuring the efficient and safe operation of HVAC systems.

The ideal candidate will have a strong technical background, excellent problem‑solving skills, and a commitment to delivering high‑quality workmanship in every job.

Established in 1968, Johnson Heating, Cooling, and Plumbing proudly services customers in Johnson County and the central Indiana area. Specializing in heating, cooling, and plumbing, our hard‑working and dedicated team creates happy customers through craftsmanship, integrity, and exceptional service. Our team is the foundation of our long‑standing company, and we work hard to ensure their careers are satisfying both personally and professionally.

• Location:
  
  Franklin, Indiana (with travel to surrounding areas)
• Type:
  Full‑time, non‑exempt
• Schedule:
  
  Mon‑Fri, no on‑call shifts

• Top pay + bonus structure
• Benefits after 90 days
• Health insurance
• Dental insurance
• Company‑sponsored short‑term disability
• PTO + paid holidays
• IRA with 3% company match
  
  Paid training and continuing education
• Company events
• Uniforms provided

• Provide excellent customer service
• Respond to service calls in a timely and professional manner
• Communicate professionally with customers, peers, and dispatchers
• Diagnose and repair residential and commercial HVAC systems
• Keep up to date with the latest HVAC technology

• High School Diploma/GED is required
• Must pass a background check and drug screening
• Self‑motivated, accountable, values high‑integrity, and a competitive spirit
• Field experience
• EPA certification is a plus
• NATE certification is a plus
• Great communication skills
• Ability to troubleshoot and repair
• Valid Indiana driver’s license
• High level of customer service
• Go‑getter mentality and ambitious
• High attention to detail and good organization skills
• Positive attitude and winner mentality
• Excellent interpersonal communication skills on a professional and technical level
• Ability to address complaints and issues with effective solutions and a positive attitude
• Passion for delighting customers with above‑and‑beyond service
• Excellent time‑management and prioritization skills
• Able to work both independently and as part of a team

We are an equal opportunity employer and encourage veterans to apply.

Ready to join us on this journey? Apply today and let us forge forward together!