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Front Desk Guest Experience Pro
Job in
Franklin, Simpson County, Kentucky, 42135, USA
Listed on 2026-08-30
Listing for:
The Mint Gaming Hall Kentucky Downs
Full Time
position Listed on 2026-08-30
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Guest Services, Hotel Front Desk
Job Description & How to Apply Below
The Mint Gaming Hall Kentucky Downs is seeking a Front Desk Agent to deliver guest-focused service. You will register and assign rooms, handle reservations, and manage guest accounts while using Bonvoy rewards programs.
The role requires problem solving, professionalism, and the ability to stay calm with demanding guests. The position involves interactions with guests, collaborating with housekeeping and maintenance, and using computer systems to track bookings and payments.
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