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Front Desk & Guest Experience Specialist
Job in
Franklin, Simpson County, Kentucky, 42135, USA
Listed on 2026-09-01
Listing for:
The Mint Gaming Hall
Full Time
position Listed on 2026-09-01
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Hotel Front Desk
Job Description & How to Apply Below
The Mint Gaming Hall is seeking a Front Desk Agent to enhance guest experience with knowledgeable, professional service. You will check guests in/out, issue room keys, handle reservations and payments, and assist with loyalty programs.
Strong problem-solving and communication skills are essential to address guest needs and maintain high satisfaction. Responsibilities include coordinating with housekeeping, managing inquiries, and ensuring a safe, clean front desk environment while delivering BIG
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