Customer Experience & Resolution Specialist
Job in
Franklin, Norfolk County, Massachusetts, 02038, USA
Listed on 2026-05-31
Listing for:
TRUGREEN
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
TRUGREEN is seeking a Customer Service Representative in Franklin, Massachusetts. This role involves handling inbound and outbound calls to address customer concerns and ensure satisfaction. The ideal candidate has a high school diploma, 2-3 years of customer service experience, and proficiency in Microsoft Office applications.
The position offers a range of responsibilities, including customer data management and interaction to improve customer experiences. Benefits include medical, dental, vision insurance, and a company-matching 401(k).
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