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Call Center / Support Customer Service Rep

Banking Call Center Specialist | Customer Care & Growth

Job in Franklin, Norfolk County, Massachusetts, 02038, USA
Listing for: Rockland Trust
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26174 - 28929 USD Yearly USD 26174.00 28929.00 YEAR
Job Description & How to Apply Below
A financial institution in Massachusetts is seeking a Call Center Representative to provide exemplary service and handle customer inquiries across various banking areas. The role requires handling inbound and outbound calls, documenting interactions, and assisting with customer needs. A High School diploma is mandatory, along with communication and problem-solving skills. This position offers a competitive hourly pay of $19-$21, with comprehensive benefits including health insurance, a 401K plan, and tuition assistance.
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