Chief Engineer

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Chief Engineer - Critical Operations Lead

Serve as a technical engineering leader at JLL!

The Chief Engineer oversees the efficient, safe and responsible operation of all building systems and equipment across multiple shifts in support of 24/7 critical building operations. You will lead a specialized engineering team of 16 and reporting to the Engineering manager for multiple sites serving as the primary technical expert and point of contact for complex infrastructure issues, emergency response, and planned maintenance execution.

This role ensures continuous uptime of critical systems, coordinates off-hour work order responses, and optimizes team performance to prevent operational downtime. This position requires the Chief Engineer to be on-site.

Schedule:

7am-3pm (flexible and needs to check in with off shift coverages) Monday through Friday, on-call rotation.

WHAT YOU'LL DO

* Oversee the maintenance and continuous operation of all critical building systems with zero downtime tolerance, serving as the primary escalation point for technical issues

* Supervise and manage a technical engineering team across multiple shifts including hiring, training, coaching and personal development focused on efficiency and effectiveness

* Create, implement and routinely update documented planned maintenance procedures, prioritizing critical technical work and high-complexity preventive maintenance tasks

* Coordinate and lead off-hour and emergency work order responses, ensuring resolution of issues affecting building operations

* Participate regularly in client-facing and property team communications, serving as the technical subject matter expert

* Assist in the development of a capital improvement plan focused on system reliability and performance optimization

* Select, schedule, supervise and direct contractors for technical and specialized work; monitor and document performance as necessary

* Respond effectively to emergencies and service calls as the primary technical contact, ensuring minimal disruption to operations

* Lead and organize ongoing technical, safety, and operational process training programs and procedures with focus on critical systems expertise

* Collaborate with the second Chief Engineer and maintenance coordinator to balance workload.

* Other duties as requested by property management team and/or client

WHAT YOU BRING TO THE TABLE

* 7+ years of related experience, especially as a Chief Engineer, Assistant Chief Engineer or similar in critical operations environments

* People management experience (leading a team) with demonstrated ability to drive efficiency and accountability

* Strong technical expertise in complex building systems including HVAC, electrical, plumbing, fire/life safety and building automation

* Trade school education, union training, military service or college is desirable

* Universal CFC EPA certification

* Experience using Microsoft Office (Word, Outlook, Excel, Teams)

* Proven ability to troubleshoot complex technical issues and serve as primary point of contact during critical failures

* Ability to lift up to 50 lbs

* Comfort using ladders up to 30 feet tall

* Ability to frequently climb, bend, kneeling, lift and/or drive

* Strong customer service and communication skills with ability to explain technical issues to non-technical stakeholders

* Experience managing on-call rotations and coordinating emergency response

WHAT'S IN IT FOR YOU

* Join an industry leader and shape the future of commercial real estate

* Deep investment in cutting-edge technology to power your work

* Comprehensive and competitive benefits plan

* A supportive and caring work environment designed for your growth and well-being

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

-  USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site
-Franklin, MA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your…