Phlebotomist​/Lab Support Tech - Franklin Site , Evenings

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other.

And everyone, in their own unique way, plays an important part, every day.

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Exemption Status: Non-Exempt

Hiring Range: $15.75 - $28.35

Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details: Holidays
- Every Third Holiday, Monday through Friday, Weekends
- Every Third Weekend

Scheduled

Hours:

Monday-Friday 3pm-8pm Saturday and Sunday 9am-5pm

Shift: 2 - Evening Shift, 8 Hours (United States of America)

Hours: 24

Cost Center: 26000 - 1720 Phlebotomy

• 1. Collects blood samples using appropriate venipuncture techniques across all age groups.
• 2. Follows departmental protocols for sample collection.
• 3. Communicates difficulties or complications to supervisors and maintains professional conduct.

• 1. Receives specimens in the computer system.
• 2. Labels and prioritizes specimens (e.g., STAT, STROKE, CSF) accurately.
• 3. Transports specimens promptly and redistributes them per protocol.

• 1. Maintains a clean and organized drawing station or cart.
• 2. Restocks supplies at the end of each shift.
• 3. Keeps patient orders accessible and organized.

• 1. Registers all courier-delivered specimens accurately and efficiently.
• 2. Troubleshoots printer issues as needed.

• 1. Demonstrates mastery of hospital information systems.
• 2. Orders tests accurately using knowledge of test dictionaries and panels.
• 3. Communicates with departments for clarification when needed.

• 1. Answers and transfers calls courteously and efficiently.
• 2. Ensures coverage for incoming calls at all times.

• 1. Performs heel sticks and PKU collections proficiently.
• 2. Ensures proper sample volume and quality.

• 1. Adapts to workflow changes and staffing needs.
• 2. Provides coverage for home draws, secretarial duties, and drawing stations.
• 3. Offers constructive feedback to supervisors.

• 1. Restocks supplies and reports low inventory.
• 2. Uses PPE appropriately and provides shift reports.
• 3. Maintains procedural proficiency through annual reviews.

• 1. Uses Responder 5 efficiently and works independently.
• 2. Maintains PPE compliance and pager readiness.
• 3. Stocks supplies, trains nursing staff, and ensures timely patient draws.

• 1. Applies knowledge of growth and development stages to patient care.
• 2. Demonstrates age-appropriate communication and support.

Required:

• 1. High School Diploma or equivalent
• 2. Valid driver's license

Preferred:

• 1. Phlebotomy training
• 2. ASCP certification or eligibility

Preferred:

• 1. Phlebotomy experience
• 2. Computer and keyboard proficiency
• 3. Fluent English communication skills

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides…