Assistant Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people to thrive, grow meaningful careers and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join the global leader in facilities management and accelerate your career as an Assistant Facilities Manager with Fortune 500 clients.

Location:

Franklin, MA

Work Schedule:

Onsite, M-F Flexible dayshift; on-call rotation support required.

Reports to:

Facilities Manager

Estimated compensation for this position: $80,000 - $95,000 per year.

JLL is seeking an experienced Assistant Facilities Manager with advanced expertise in soft services management, operational coordination, and client relationship support. This position is ideal for facilities professionals looking to elevate their career by taking on strategic coordination responsibilities while maintaining hands‑on oversight of essential facility services. As our Assistant Facilities Manager, you'll oversee housekeeping, janitorial, reception, catering, landscaping, and other soft services operations while serving as a key support to the Facilities Manager and client liaison.

You'll report directly to the Facilities Manager and collaborate closely with vendors, service providers, and internal teams to drive operational excellence, service quality, and client satisfaction across the portfolio.

• Oversee housekeeping, reception, landscaping, catering, mail services, and waste management operations.
• Build client relationships, respond to feedback, and support service reviews and planning sessions.
• Assist with service assessments, vendor evaluations, and portfolio-wide standards implementation.
• Support budget development, track expenses, and identify cost‑saving opportunities.
• Manage vendor performance through inspections, audits, and relationship building.
• Ensure regulatory compliance, monitor performance metrics, and maintain operational documentation.
• Guide staff and vendors while promoting service quality and cross‑functional collaboration.

• 5+ years facilities management experience focused on soft services coordination.
• Experience managing housekeeping, janitorial, reception, catering, and landscaping services.
• Strong vendor management skills including service agreements and performance monitoring.
• Budget support experience including cost tracking and financial analysis.
• Proficiency in maintenance management systems and Microsoft Office applications.
• Ability to conduct facility inspections and travel between properties.
• Valid driver's license and availability for on-call rotation.

• Bachelor's degree in Facilities Management, Business Administration, Hospitality Management, or related field.
• Professional certifications (CFM, FMP, IFMA, or service management credentials).
• Portfolio or multi‑site facilities management experience.
• Background in commercial office environments, corporate campuses, or hospitality operations.
• Knowledge of health and safety regulations and environmental compliance standards.
• Client-facing experience with demonstrated relationship management skills.
• Strategic thinking with strong analytical and problem‑solving abilities.

• 401(k) plan with matching company contributions.
• Comprehensive Medical, Dental & Vision Care.
• Paid parental leave at 100% of salary.
• Paid Time Off and Company Holidays.
• Early access to earned wages through Daily Pay.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact

Accepting applications on an ongoing basis until a candidate is identified.