Scheduling Coordinator (Medical​/Dental Office

Job Title:

Scheduling Coordinator

Location:

Franklin, OH (On-site)

Job Type: Full-time

We are looking for an experienced, highly focused Scheduling Coordinator to own the daily schedule for our busy medical/dental office. This role is dedicated entirely to scheduling - not shared with front desk duties - so we need someone who thrives in a fast-paced clinical environment, stays on task without getting distracted, and can move quickly and accurately under pressure.

• Own the
  
  Schedule:
  
  Build, manage, and optimize the daily and weekly patient schedule to keep the clinic running efficiently and minimize gaps or overbooking.
• Appointment Management:
  Schedule, confirm, and reschedule appointments by phone, email, and text, keeping the calendar accurate in real time.
• Recall & Follow-Up:
  Track patients due for recall or follow-up visits and proactively reach out to keep the schedule full.
• Provider Coordination:
  Communicate closely with providers and clinical staff to align scheduling with treatment plans, procedure time requirements, and provider availability.
• Problem Solving on the Fly:
  Quickly adjust the schedule to handle cancellations, no-shows, and last-minute changes without losing composure or momentum.
• Accurate Data Entry:
  Maintain precise patient records and scheduling notes in our practice management software.

• Proven Experience:
  
  Prior experience as a scheduling coordinator, medical/dental scheduler, or similar role in a healthcare setting is required.
• Speed & Accuracy:
  Demonstrated ability to work quickly and precisely in a high-volume scheduling environment.
• Focus:
  Strong ability to stay on task and avoid distraction in a busy, fast-moving office.
• Software
  
  Skills:
  
  Comfortable with digital scheduling and practice management software.
• Communication:
  Clear, professional phone and written communication skills.
• Reliability:
  Dependable and punctual, with a calm, steady approach under pressure.

Be the person who keeps the whole clinic on schedule and running smoothly. Work with a supportive team that values speed, accuracy, and clear communication in a role fully dedicated to scheduling.