Senior Director, Operations

Change Lives With Recovery Innovations! Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play.

Join a groundbreaking team at the forefront of Peer-Powered Support, empowering individuals on their journey through mental health and substance use challenges! Be part of something bigger—together, we can change lives and create lasting hope!

Senior Director, Operations

Full-Time / Exempt

This position generally operates Monday–Friday, 8:00 AM–5:00 PM; however, actual hours and days worked will fluctuate based on business needs, staffing requirements, and coverage demands. Flexibility to adjust your schedule, including occasional shift coverage, is an expectation of this role.

Crisis
- Franklin County Crisis Care Center, Columbus, Ohio

$125,000 - $135,000/annum

• Master’s Degree in Psychology, Social Work, or related field from an accredited college or university.
• Licensure required according to start regulations, Independent Licensure Preferred.

The Senior Director, Operations is responsible for planning, developing, organizing, and maintaining activities within the Program. The Senior Director, Operations is also responsible for developing relationships with funders and potential funders to foster current programs and create new partnerships.

• Team Leadership:
• Monitors and oversees program participation to include participant flow in and out of the program.
• Provides sign off on clinical documentation completed by the team, if needed.
• Guest Care & Advocacy:
• Assists individuals/families in developing natural supports to increase success in the community.
• Serve as Clinical Lead for Campus Connection, ensuring seamless coordination between the organization and key special initiatives.
• Compliance &
  
  Risk Management:
• Ensures adherence to policies and procedures.
• Completes clinical documentation as required.
• Ensures compliance with all contractual, accreditation and funding requirements for service delivery, documentation, etc.
• Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies as they presently exist and as they change or are modified.
• Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Cross Functional
  
  Collaboration:
• Develop strategies to engage community members, ensuring that services are accessible and aligned with community needs.
• Cultivate and maintain strong relationship with funder, stakeholders, and community partners to support the organization’s mission and objectives.
• Administers the business plan and monitors budgetary activities.
• Maintains positive, professional relationships with all referral sources and external vendors
• Works collaboratively with external entities, i.e., hospital staff, Probation, Police Departments and clinical teams
• Operational metrics (KPIs) are a shared responsibility between the Senior Medical Director and the Senior Director, Operations, ensuring joint accountability for performance outcomes and operational efficiency.
• Additional Duties:
• Performs other related duties assigned.

As an innovative leader in behavioral health care, we are committed to supporting our teams through a comprehensive benefits package. This includes competitive health, dental, and vision insurance, as well as access to mental health resources and wellness programs. We offer a strong retirement plan with company matching and generous paid time off to support work-life balance. In addition, we provide ongoing opportunities for professional development and training to help you advance in your…