Plant IT Technician

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Direct message the job poster from FORVIA

Forvia, a leading global technology company in the automotive industry, is seeking a skilled Plant IT Technician to join our team at the Saline, MI manufacturing facility. In this dynamic role, you'll play a critical part in supporting the daily operations of our local IT infrastructure, applications, network systems, and hardware, directly contributing to the efficiency and success of the plant.

Key Responsibilities:

As a Plant IT Technician, your role will include, but is not limited to:

• User Support
• Provide responsive support for plant users, ensuring effective solutions for IT-related issues.
• Manage desktop/laptop setups, distribution, and provide ongoing support.
• Address and resolve user issues through our Help Desk system.
• Plant Process Support
• Troubleshoot and support network issues, specifically with manufacturing execution systems and shopfloor technology.
• Perform Level 1 troubleshooting of production systems, escalating to higher-level support when necessary.
• IT Infrastructure Support
• Administer and manage IT infrastructure and hardware, including server disk space, OS patching, and Windows server management.
• Execute server and hardware troubleshooting, and ensure backup systems are working properly.
• Troubleshoot and manage LAN/Wireless network connectivity, including Cisco switches and wireless systems.
• Ensure the continued functionality and failover of shopfloor systems on a periodic basis.
• Additional Responsibilities
• Collaborate with plant leadership and management teams to stay aligned on IT needs and priorities.
• Monitor and manage the local IT budget.
• Assist in maintaining IT KPIs for the site and provide knowledge transfer to other IT team members.
• Attend and contribute to daily plant management meetings.
• Other duties as assigned by plant leadership and IT regional management.

Ideal Candidate

Qualifications:

To be successful in this role, candidates should possess the following qualifications and experience:

• Education/
  
  Experience:
• Associate’s or Bachelor’s degree in Information Technology, relevant certifications, or a minimum of 5 years of relevant experience.
• Strong experience in IT support within a manufacturing or industrial environment is essential.
• Familiarity with real-time shop floor data systems and automotive production line processes is a plus.
• Technical
  
  Skills:
• Experience in Cisco network troubleshooting and installation.
• Proficiency with Microsoft Operating Systems (Windows Server 2019 and above) and Office 365.
• Familiarity with VMWare and Lenovo network servers.
• Experience with Cisco wireless networking is preferred.
• Strong troubleshooting skills and the ability to escalate issues appropriately.
• Communication & Interpersonal
  
  Skills:
• Strong customer service skills and the ability to communicate effectively with diverse plant personnel.
• Previous experience in customer service, ideally in an IT-related role.
• Ability to adapt communication style to interact with different teams and individuals.

Why Join Forvia?

At Forvia, we value the contributions of every team member, offering a collaborative environment where growth and innovation thrive. As a Plant IT Technician, you'll have the opportunity to make a direct impact on the operations of our plant while working with cutting-edge technology in the automotive industry.

We offer competitive compensation, benefits, and a chance to grow your career within a global leader in the automotive sector.

If you're passionate about IT and eager to contribute in a fast-paced manufacturing environment, we encourage you to apply today!

• Seniority level Associate

• Employment type
  
  Full-time

• Job function
  
  Information Technology
• Industries Motor Vehicle Manufacturing

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