Veterinary Receptionist

Welcome to Hunter Pet Care, an AAHA-accredited small animal practice dedicated to providing the highest standards of care to the Franklin community. Our commitment to excellence is reflected in the trust we have built, resulting in an exceptional 4.7-star Google rating. When you join our dedicated team, you are joining a mission-driven culture where quality medicine and compassionate service are paramount.

We are looking for talented veterinary professionals like you to help us elevate patient care and do your best work every day. Being part of the Hunter Pet Care family means you are never alone. We understand that stability and career trajectory are critical to your success, which is why we invest heavily in our teammates  futures. As part of a larger network, we prioritize programs that support career advancement, ensuring you have clear pathways toward achieving your professional goals, whether that means becoming a credentialed technician or moving into a leadership role.

You will find that our commitment to continuing education provides the structure and support you need to continually grow in your skills and maximize your potential. At Hunter Pet Care, we focus entirely on small animal medicine, offering complex and comprehensive care guided by the strict standards of AAHA accreditation. This rigorous standard means you will be practicing in an environment that prioritizes cutting-edge diagnostics and patient safety, ensuring every patient receives excellent care.

Furthermore, as a teammate here, you have access to internal specialty consultation support across various medical disciplines. This allows you to tackle challenging medical cases with confidence, knowing expert guidance is readily available to ensure the best possible outcomes for our patients. Franklin, Ohio, offers a welcoming community atmosphere perfect for those seeking a balanced lifestyle. Located conveniently near larger metropolitan areas, you can enjoy the peace and charm of a smaller city while maintaining access to big-city amenities, dining, and cultural opportunities nearby.

Franklin provides strong community resources, making it an ideal place to establish roots and truly enjoy your time outside the practice. We invite you to discover the appeal of working in a location where community relationships and quality patient care are equally prioritized.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability…