Sales Associate

Job Overview

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help them prep for their first day of school, and support all the big and little moments of their parenting journey. You’ll work in an inclusive environment that values skills and talents.

• Flexible schedules that fit your life.
• Mental health benefits.
• 30% discount on our brands.
• Referral bonuses.
• Advance You Program that offers free tuition or English language courses.

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve customer issues and manage a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and restock shipments as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

• Lift up to 40 pounds and perform frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender; gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Hourly range: $10.00 – $11.75 per hour, based on experience and location.

This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.