Accounts Receivable Supervisor​/Manager

Accounts Receivable Supervisor/Manager

We are looking for an experienced Accounts Receivable Supervisor/Manager to lead receivables operations for a logistics organization in Franklin, Tennessee. This role oversees billing, cash posting, collections activity, and account aging while supporting timely and accurate revenue cycle performance. The ideal candidate brings strong commercial collections expertise, a process-driven mindset, and the ability to guide a team toward consistent results.

Responsibilities:

• Direct daily accounts receivable operations, ensuring invoices, payments, and account balances are processed accurately and on schedule.
• Lead commercial collections efforts by monitoring outstanding balances, following up with customers, and reducing delinquent accounts.
• Review aging activity regularly to identify payment trends, prioritize collection actions, and escalate risk where needed.
• Oversee cash application tasks to confirm incoming payments are posted correctly and exceptions are resolved promptly.
• Manage billing workflows to support accurate invoice generation, documentation, and customer account maintenance.
• Supervise and develop receivables staff, setting performance expectations and providing guidance on workload and issue resolution.
• Partner with internal stakeholders to investigate discrepancies, reconcile account issues, and improve overall receivables efficiency.