Accounts Receivable Clerk Franklin, TN

Accounts Receivable Clerk

We are looking for an Accounts Receivable Clerk to support day-to-day receivables operations for a logistics organization in Franklin, Tennessee. This position focuses on maintaining accurate customer account balances, applying incoming payments, and helping keep billing and collection activities on schedule. The ideal candidate is detail-oriented, organized, and comfortable working with multiple transactions while communicating effectively with internal teams and customers.

Responsibilities:

• Process customer invoices and support routine billing activities to help ensure timely and accurate account setup and charge recording.
• Apply incoming payments to the appropriate customer accounts, reconcile remittance details, and resolve discrepancies in cash application records.
• Monitor outstanding balances, follow up with commercial customers on past-due accounts, and document collection activity clearly.
• Review accounts receivable aging reports to identify issues, prioritize collection efforts, and escalate concerns when needed.
• Investigate short payments, unapplied cash, and billing questions by coordinating with customers and internal departments.
• Maintain accurate receivable records and prepare account updates that support month-end reporting and daily cash collection visibility.
• Respond to customer inquiries related to invoices, payments, and account balances in a timely and detail-oriented manner.