Executive Assistant

FRANKLIN OFFICE, 6700 TOWER CIRCLE, Franklin, TN 37067, USA

The Executive Assistant is responsible for providing individualized executive support to a member of the Company’s Leadership Team (LT). The Executive Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the function in support of the LT Member. The Executive Assistant serves as a liaison to other senior management teams within the function and works closely and effectively with the LT Member to keep them abreast of upcoming commitments and responsibilities, and to follow up appropriately.

ESSENTIAL FUNCTIONS

May perform any or all of the following duties:

• Provides a wide variety of administrative support for the LT Member, including managing an extremely active calendar of appointments; completing expense reports; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings. Plans, coordinates, and ensures the LT Member's schedule is followed and respected.
• Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the LT Member, some of which may have organizational impact.
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows through on projects to successful completion, often with deadline pressures.
• Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal and confidential correspondence, and other tasks that facilitate the LT Member's ability to effectively lead the company.
• Provides a bridge for smooth communication between the function and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff. Communicates directly, and on behalf of the LT Member, with affiliates, donors, Foundation staff, and others, on matters related to LT Member's programmatic initiatives.
• Researches, prioritizes, and follows up on incoming issues and concerns addressed to the LT Member, including sensitive or confidential matters. Determines appropriate course of action, referral, or response.
• Attends training to remain current on industry trends.
• Participates in company meetings, webinars, and conference calls.
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements.

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Minimum 5+ years of experience in an advanced administrative support role; preferably supporting a large department or senior executive.
• AA/AS Degree preferred
• Must have intermediate proficiency in Microsoft Office Suite
• Must have excellent written and oral communication skills, ability to communicate effectively with all levels of management, both inside and outside of the company
• Must be able to handle multiple projects simultaneously and accommodate shifting business priorities
• Independent judgment is required to plan, prioritize, and organize a diversified workload and recommend changes in office practices or procedures
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
• Must have a strong work ethic and a high level of confidentiality to ensure proper handling of sensitive information

WORK ENVIRONMENT

• The Restaurant Support Center operates in a fast-paced, high-volume, deadline-driven environment. The role follows a hybrid work model, requiring on-site presence in the office every Tuesday, Wednesday, and Thursday.

PHYSICAL DEMANDS

• Sitting for extended periods of time, using the telephone, typing, and/or operating a computer and/or mouse
• Travels as needed, approximately ten (10)%

THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.