Office Administrator

Description

Red’s is on a mission to cook food better for people with big things to do. We know we are a good small part of your great big lives, and we take that seriously.

Red’s is committed to cooking with fewer and better ingredients for food that tastes better and is better for you and the planet. We bake our tortillas fresh daily & are always non‑GMO, antibiotic‑free, & cage‑free. We freeze our food at the peak of flavor and freshness which reduces food waste and enables consumers to have a restaurant‑quality meal in minutes at home or on the go.

Founded in 2009 by Mike Adair, Red’s has grown to become the number one and fastest growing premium burrito and breakfast sandwich brand. We are relentless innovators who are constantly raising our own bar for our food and how we operate as a team.

We live by our values — with the ambition to build one of the most important food companies, the optimism to tackle each day with a high‑bar, and the teamwork that holds us together like melted cheese in a burrito. We care deeply about the impact we make on the world by sweating the details. When you join Red’s, you become part of a fast‑growing, passionate team where real people come together to create something great.

If this sounds like the place for you, keep reading!

This hands‑on role manages front‑office functions, errands, events, and support tasks for multiple departments. The ideal candidate is organized, proactive, customer‑focused, and comfortable wearing many hats in a collaborative, growth‑stage environment.

• Handle mail, shopping, errands, office supplies, cleaning, and answering the front door.
• Manage Red’s storage unit and serve as building management liaison/coordinator.
• Plan and execute events (Holiday Party, Town Halls, etc.).

• Support onboarding:
  Send welcome emails, workstation set up, and administer badges.
• I9 and E‑verify for Franklin hires as part of onboarding
• Create and evaluate employee satisfaction surveys and coordinate background checks.

• Assist with FTN computer set‑up:
  Order hardware and configure Outlook.

• Support Club Rojo (with Brand Experience Manager):
  Handle inventory, orders, points, and fulfillment.
• Oversee Red’s Gear management (inventory, distribution).
• Order, ship, and support materials for Sales/Marketing events.

• Onboarding Coordination:
  Handle welcome emails, new hire setup, and badge administration for seamless new hire integration.
• Club Rojo Support:
  Oversee inventory, orders, points, and fulfillment—key to customer loyalty programs (in partnership with Brand Experience Manager).
• Event Planning & Execution:
  Plan and run Holiday Parties, Town Halls—essential for culture and engagement.
• Vendor & Errand Coordination:
  Mail, shopping, supplies, storage unit, building liaison—keeps daily operations running without disruption.

• 2+ years in office administration, HR support, or similar role.
• Strong organizational skills with attention to detail and ability to juggle priorities.
• Proficiency in Microsoft Office, Outlook, Paylocity (or similar HRIS), and basic IT setup.
• Excellent communication and people skills; comfortable interacting with all levels.
• Reliable transportation for errands; event planning experience a plus.
• High school diploma required, associate’s degree or equivalent preferred.
• Proactive problem‑solver with a positive, service‑oriented mindset.
• Discreet and trustworthy when handling sensitive HR tasks.
• Flexible and adaptable in a fast‑paced, hands‑on environment
• Possess strong analytical, problem‑solving, and organizational skills.
• Highly collaborative — demonstrated ability to share knowledge and information at different levels of the organization, contributing to a team that is always raising the bar for excellence and innovation.
• Work well with other cross‑functional partners, with a strong sense of ownership, accountability.
• Passionate about great food and driven to make an impact in a company that is committed to cooking food better for people with big things to do!