Escrow Assistant; In Office

Job Overview

We are looking to add an Escrow Assistant to our growing Franklin Home Builder branch. In this dynamic, fast‑paced role, you’ll provide critical administrative and customer support to our Escrow team, helping make the dream of home ownership a reality.

• Assist in the escrow process, including opening orders, inputting closing statement information, preparing documents for closing, and handling disbursement and follow‑up.
• Communicate regularly with customers throughout the escrow process flow.
• Interpret various agreements as they relate to escrow closings.
• Use a variety of technologies to facilitate escrow transactions and ensure a high‑quality customer experience.

• Passion for helping customers while maintaining a professional and positive attitude.
• Excellent verbal and written communication skills with internal teams and external customers.
• Problem‑solving mindset with strong organizational skills and a keen eye for detail.
• Team player who contributes to collective success.
• Knowledge of MS Office suite and ability to quickly adapt to new software and technologies.
• High school diploma or equivalent.
• 2+ years of escrow‑related experience preferred.

Pay Range: $18.46 - $24.63 hourly. This range represents a reasonable estimate of the base pay for this position at the time of posting.

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off (PTO) and paid sick leave
• Employee stock purchase plan

First American is an equal opportunity employer in every sense of the term.