Client Services Specialist II

Client Services Specialist I

Duration: 6+ Months Contract (Potential for extension) Pay Rate: $18.36/ HR on W2 Shift

Hours:

Mon-Fri 8am-5pm

Location:

1021 Reams Fleming Blvd. Franklin TN USA 37064 Hybrid Role:
In office Tuesday, Wednesday, Thursday. WFH Monday and Friday.

Reviews analyzes, evaluates, validates provider/producer information against business/credentialing requirements and maintains information on Credentialing databases. Supports extensive research and analysis of sensitive provider/producer issues; addresses data integrity issues. Process agent onboarding contracts. Verify insurance licenses, add appointments. Work with agents to ensure records are complete and validated. Utilize various systems and websites to ensure accuracy.

Insurance Knowledge - Plus Customer Service - 1-3 years of Experience Strong Analytical Skills Ability to work reliably, prudently, and tactfully with confidential information. Ability to organize and prioritize work and manage multiple priorities. Excellent verbal and written communication skills including, letters, memos, and emails. Excellent attention to detail. Ability to research and analyze data. Ability to work independently with minimal supervision.

Ability to establish and maintain effective working relationships with providers, management, staff, and contacts outside the organization. Proficient use of Microsoft Office applications (Word, Excel, Access) and internet resources.

Review above requirements.