Administrative Assistant - Franklin, TN

We are a mid‑sized public accounting firm that values excellent workplace culture and work‑life balance. We are seeking an Administrative Assistant to join our team. This role offers the opportunity to grow while building strong relationships with the Franklin office team and supporting colleagues across the firm.

The Administrative Assistant provides proactive support across firm operations, ensuring efficiency, organization, and a high standard of client and internal service. This role requires strong attention to detail, adaptability, and ownership of day‑to‑day administrative functions.

• High School Diploma or GED required; some college or additional training preferred.
• 3+ years of administrative experience (experience in a professional services or accounting firm is a plus).
• Strong communication and interpersonal skills; able to build positive relationships with clients and team members.
• High attention to detail and strong organizational skills.
• Ability to manage multiple priorities and adapt quickly in a fast‑paced environment.
• Self‑directed with a strong sense of ownership, accountability, and follow‑through.
• Proactively supports evolving team needs and demonstrates a commitment to continuous learning and growth.
• Able to work both independently and under direction.
• Professional, reliable, and able to execute tasks with accuracy and efficiency.
• Comfortable navigating and resolving conflict or challenging situations.
• Proficiency in Microsoft Office and general office equipment.
• Typing speed of 30+ words per minute.
• Ability to sit and work at a computer for extended periods.

• Answer multi‑line phones.
• Prepare and QC drafts and reports.
• Client correspondence.
• Process bank deposits and post payment to the firm's time and billing software.
• Track and maintain monthly accounts receivable.
• Process mail.
• Scan work papers and other documents into appropriate software file locations.

• 10 paid holidays per year
• 120 hours of paid time off annually
• 401(k) profit‑sharing plan
• Health, dental, and vision insurance
• Group life insurance
• Paid jury duty
• Wellness program

$20-21/hr - full time