Vehicle Services Specialist Franklin, TN; Hybrid Position

Join the Mitsubishi Motors North America (MMNA) Team!

At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting-edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment.

Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward-thinking team that values diversity, creativity, and continuous improvement.

At MMNA, your career is not just a job but a journey of growth. Benefit from ongoing employee development programs, contribute to our impactful Community Relations initiatives, and enjoy a range of employee benefits that make your experience with us exceptional.

Be part of a company proud of its heritage and excited about the future where together, we shape the future of mobility and drive success in every mile.

We are seeking a highly organized and detail-oriented Vehicle Services Specialist to manage the end-to-end administration of our corporate vehicle and fleet lease program across the United States and selected affiliates. This role plays a critical part in ensuring vehicles are properly ordered, registered, maintained, leased, tracked, and remarketed while maintaining compliance, controlling costs, and delivering an exceptional experience for employees and stakeholders.

As a key member of the Vehicle Services team, you'll collaborate with Finance, IT, National Distribution, dealerships, state DMV agencies, the Tech Center, and affiliate organizations to support a fleet of company vehicles used by executives, sales teams, and other eligible employees.

This is an ideal opportunity for someone who thrives in a fast-paced operational environment, enjoys solving complex administrative challenges, and has a passion for automotive fleet operations.

Note: We are unable to provide visa sponsorship for this position now or in the future. Candidates must have existing authorization to work in the U.S.

The Vehicle Services Specialist is responsible for the daily administration and continuous improvement of the company car and fleet lease program. This role oversees vehicle procurement, registration, titling, leasing, maintenance compliance, expense management, budgeting support, and off-lease vehicle remarketing. The specialist serves as a subject matter expert on vehicle administration and DMV requirements while ensuring accurate reporting, operational efficiency, regulatory compliance, and cost-effective fleet management.

Success in this role requires exceptional attention to detail, strong organizational skills, financial acumen, and the ability to coordinate with a wide range of internal and external partners.

• Administer the full lifecycle of the company car and lease program for executives, employees, affiliates, and subsidiaries.
• Coordinate vehicle assignments, deliveries, transfers, turn-ins, and replacements for eligible employees.
• Match vehicle orders to available inventory and distribution locations while resolving allocation challenges.
• Manage and maintain pool vehicle availability and readiness for new hires and temporary assignments.
• Coordinate vehicle production, procurement, shipment, and distribution activities in partnership with National Distribution.
• Oversee vehicle pickup, return, maintenance compliance, damage resolution, and lease termination processes.

• Manage vehicle registrations, title processing, and license plate issuance across multiple states.
• Prepare and process DMV documentation, including MSOs, powers of attorney, tax forms, title applications, and transfer paperwork.
• Coordinate license plate renewals and transfers to optimize costs.
• Maintain vehicle titles and manufacturer statements of origin (MSOs), ensuring complete and accurate documentation.
• Work directly with DMV offices, county agencies, dealerships, and third-party registration providers to resolve title and registration issues.
• Administer distributor plates, dealer licenses, and related compliance requirements.

• Prepare, distribute, and track lease agreements and supporting documentation for employees and affiliates.
• Maintain accurate records of vehicle assignments, lease terms, commencements, terminations, and key milestones.
• Manage the Program Vehicle Tracking (PVT) system and other fleet management tools.
• Ensure all contracts, agreements, and records are properly maintained and compliant with company policies.
• Support development and monitoring of the annual company car budget, including fuel, maintenance, registration, and delivery expenses.
• Process invoices, check requests, DMV fees, taxes, maintenance expenses, and other fleet-related expenditures.
• Coordinate approval workflows and ensure accurate coding and…