Administrative Assistant

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join One Digital.

Our Newest Opportunity:

Summary:

The Administrative Assistant will assist with general administrative duties and day-to-day office operations. There will be a range of key responsibilities, so this is a great role for those who are flexible, have a “can-do” attitude, and who thrive in a fast-paced environment

• Warmly answer and appropriately direct all incoming telephone calls
• Welcome and assist visitors, clients, prospects, and vendors upon arrival

• Serve as the primary point of contact with building management, resolving issues related to maintenance, parking, power outages, security, and trash removal
• Ensure all shared spaces remain clean, organized, and presentable — including conference rooms, supply closets, hoteling offices, and break rooms
• Prep and maintain the kitchen daily by monitoring snacks, beverages, dishwasher, and coffee machine
• Assist in maintaining all office equipment (copiers, shredders, etc.) and coordinate with vendors as needed
• Order and maintain office supplies, including paper, toner, and kitchen supplies
• Submit IT service tickets and assist with issues affecting individual team members or the broader office

• Coordinate conference room scheduling; assist with setup, cleanup, and food selection/ordering for meetings
• Assist with planning and day-of logistics for on- and off-site events
• Coordinate client and prospect gifting campaigns (birthdays, holidays, bereavement, and special occasions)

• Manage all incoming and outgoing mail and packages, delivering to team members as needed
• Serve as the primary receiving and outbound coordinator for USPS, UPS, and Fed Ex
• Scan and send documents to the corporate office as needed

• Create and update client checklists
• Serves as a CRM superuser with deep platform expertise, including data hygiene and end-user support.
• Update the CRM with policies, renewal dates, participants, premiums, projections, and documents
• Pull reports from carrier websites as needed
• Print and bind client presentations as needed
• Train staff on office equipment as needed
• Complete additional administrative projects as assigned by the management team

• Coordinate logistics for client and prospect gifting campaigns and events
• Collaborate with the Marketing Manager to ensure onsite availability of required marketing materials and collateral

• Serve as a culture champion, ensuring daily operations and office procedures align with One Digital's cultural values
• Plan and communicate internal staff events and employee recognition initiatives
• Implement national One Digital employee programs and events

• Excellent verbal and written communication skills
• Good interpersonal and customer service skills
• Exceptional organization skills
• Must be a team player
• Ability to work independently
• Must be able to manage multiple priorities
• Able to maintain confidentiality

• Excellent verbal and written communication skills
• Good interpersonal and…