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Escrow Assistant; In Office

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: First American
Full Time position
Listed on 2026-06-26
Job specializations:
  • Business
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 18.46 - 24.63 USD Hourly USD 18.46 24.63 HOUR
Job Description & How to Apply Below
Position: Escrow Assistant (In Office)

First American is looking to add an Escrow Assistant to our growing team. In this role, you’ll provide critical administrative and customer support to our Escrow team, helping make the dream of home ownership a reality.

What You’ll Do
  • Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
  • Communicate regularly with customers during the escrow process flow
  • Interpret various agreements as they relate to escrow closings
  • Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
What You’ll Bring
  • Passion for helping customers while maintaining a professional and positive attitude
  • Excellent verbal and written communication with internal teams and external customers
  • Problem‑solving ability and strong organizational skills; detail oriented and curious with an eagerness to learn
  • Teamwork, contributing to a team working together to deliver beyond customer expectations
  • Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
  • High school diploma or equivalent
  • 2+ years of escrow‑related experience (preferred)
Pay Range

$18.46 - $24.63 hourly. This hiring range is an estimate of the base pay for this position at the time of posting. Pay is based on a number of factors which may include job‑related knowledge, skills, experience, business requirements and geographic location.

Benefits

First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan.

Equal Opportunity Employer

First American is an equal opportunity employer in every sense of the term. The company offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and an employee stock purchase plan.

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