Product Manager

Job Description

Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. Our expertise, partnership, and breadth of products allow us to fine‑tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI‑enabled solutions across practice management, electronic medical records, e‑prescribing, and billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the healthcare community.

• Own the end‑to‑end lifecycle of medium‑scale products and features, from discovery through delivery and continuous optimization.
• Define and communicate a clear product vision and roadmap aligned to customer needs, business priorities, and market opportunities.
• Translate complex problems into actionable product requirements, ensuring clarity for engineering, design, and cross‑functional teams.
• Partner closely with engineering, design, data, and go‑to‑market teams to deliver high‑quality, impactful product experiences.
• Leverage qualitative and quantitative data, user research, and market insights to inform decisions and prioritize effectively.
• Drive the integration of AI‑driven capabilities into the product, identifying opportunities to enhance efficiency, intelligence, and user value.
• Continuously evaluate product performance, using metrics and feedback loops to iterate and improve outcomes.
• Advocate for the customer by deeply understanding user needs, pain points, and workflows—particularly within the mental and behavioral healthcare space.
• Collaborate within a high‑performing, supportive team environment that values innovation, accountability, and shared success.
• Stay informed on industry trends, competitive landscape, and emerging technologies to ensure the product remains differentiated in a dynamic market.

• Bachelor’s degree or equivalent experience.
• 3+ years of product management experience, including managing the lifecycle of small to medium‑scale products.
• Strong ability to think strategically while executing tactically, balancing long‑term vision with near‑term delivery.
• Demonstrated experience using data, research, and customer insights to inform product decisions.
• Familiarity with or interest in AI/ML‑driven product capabilities and how they can be applied to improve user experiences and outcomes.
• Excellent cross‑functional collaboration skills, with the ability to influence without authority and align diverse stakeholders.
• Strong communication skills, with the ability to translate complex concepts into clear, actionable insights.
• Ability to thrive in a fast‑paced, dynamic environment with evolving priorities.
• Customer‑first mindset with a passion for building meaningful products that improve lives—especially within mental or behavioral healthcare.

All your information will be kept confidential according to EEO guidelines. Ensora Health is an equal opportunity employer.