Program Manager, SLS Expansion, Global SLS

Program Manager, SLS Expansion, Global SLS

Job :  |  Services LLC

Drive the hands‑on execution of Global Scorecard expansion programs and manage end‑to‑end product launches for new programs. As Program Manager for SLS Expansion, you’ll serve as the single‑threaded leader orchestrating complex cross‑functional dependencies to onboard new delivery programs to the Global Scorecard product. This role offers the unique opportunity to execute expansion strategy, build stakeholder relationships across global and local teams, and directly impact thousands of DSP partners as we scale worldwide.

The ideal candidate combines strong operational program management with exceptional stakeholder coordination and attention to detail. You’ll work cross‑functionally with parity teams (Global and Americas), local change management, DSP Global Offers, DSP Comms, DSP Tech, and regional SLS teams to manage the complete launch lifecycle—from implementation planning through post‑launch support. You’ll excel at managing timelines and dependencies, tracking deliverables across multiple work streams, and ensuring launch completion.

• Execute expansion strategy for new programs and manage implementation plans aligned with global product strategy.
• Manage end‑to‑end product launches for new programs to onboard them to the Global Scorecard product.
• Coordinate cross‑functional work streams across multiple worldwide Last Mile teams.
• Track deliverables, timelines, and dependencies across multiple work streams to ensure milestone completion.
• Manage stakeholder communication through regular status updates, risk reviews, and decision meetings.
• Identify launch blockers and escape issues to keep programs on track.
• Execute expansion playbooks and document processes for replication across other programs.
• Establish launch success criteria and track progress against goals through detailed project tracking.
• Conduct post‑launch reviews and capture lessons learned to drive continuous improvement.
• Manage competing priorities across multiple expansion programs simultaneously.
• Maintain detailed project documentation including timelines, RACI matrices, and risk logs.
• Foster a culture of quality, operational excellence, and customer obsession aligned with Amazon Leadership Principles.

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Advanced knowledge of Excel (Pivot Tables, VLookUps) and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross‑functionally with tech and non‑tech teams.

• 3+ years of driving end‑to‑end delivery and communicating results to senior leadership.
• 3+ years of driving process improvements.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels.
• Experience building processes, project management, and schedules.
• Experience defining and executing program requirements.

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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The base salary range for this position is between 66,800.00 and  USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .