More jobs:
Global Director, AI-First GTM & Automation
Job in
Franklin, Williamson County, Tennessee, 37068, USA
Listed on 2026-08-12
Listing for:
Zendesk
Full Time
position Listed on 2026-08-12
Job specializations:
-
Business
AI Business & Operations, Change Management
Job Description & How to Apply Below
Zendesk is seeking a Global Director of Sales Operations to transform the GTM operating model by redesigning workflows and embedding AI and automation into core processes across the customer lifecycle. You will design AI-enabled GTM experiences, lead cross-functional transformation, and own the automation roadmap to connect data, workflows, and AI for improved execution and productivity.
This role demands strong leadership across Sales, Marketing, Customer Success, Data, and IT, with a focus on
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