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Customer Care Manager — Community Impact k + PTO

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Marshallbrowninsurance
Full Time position
Listed on 2026-02-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Manager — Community Impact, 401(k) + PTO
An insurance agency in Franklin, TN is seeking a Customer Care Manager to oversee daily service operations and ensure a positive customer experience. The ideal candidate should have excellent communication and organizational skills, prior experience in customer service, and the ability to manage multiple priorities. This role involves managing customer inquiries, coordinating team communication, and supporting community engagement efforts. A passion for helping others and a commitment to community service is essential.
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