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Customer Service Rep Customer Success Mgr./ CSM

Hybrid Policyholder Services Call Center Lead

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: CVS Health Corporation
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading health services company is looking for a Supervisor in Call Center Policy Holder Services to drive customer satisfaction and lead a team of service representatives. Key responsibilities include overseeing service quality, training staff, and analyzing customer feedback to enhance performance. The ideal candidate will have 3–5 years of experience in customer service, strong problem-solving skills, and a passion for service excellence.

This full-time role offers a hybrid work environment in Franklin, TN, with competitive pay and benefits.
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