Senior Customer Success Programs Leader
Job in
Franklin, Williamson County, Tennessee, 37068, USA
Listed on 2026-06-21
Listing for:
Genesys
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Genesys is looking for a Senior Customer Success Manager in Tennessee to lead impactful Customer Success programs that drive adoption, retention, and growth. This includes managing key initiatives and engaging directly with customers to achieve measurable outcomes.
The ideal candidate will have 5 to 8 years of experience in Customer Success or Program Management, strong analytical abilities, and proficiency in tools like Salesforce and Gainsight. A culture of ownership and opportunity for impact is emphasized.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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