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Client Success & Advocacy Specialist
Job in
Franklin, Williamson County, Tennessee, 37068, USA
Listed on 2026-07-24
Listing for:
Wesley Financial Group
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Wesley Financial Group in Franklin, TN is hiring a Customer/Client Advocacy Specialist to serve as the primary point of contact for clients, guiding relationships from start to finish. In an in-office role, you’ll navigate conversations, push documentation, and ensure timely responses with a high level of care and accuracy.
You’ll manage the client call queue and inbox, keep Salesforce records up to date, and collaborate with teammates to deliver exceptional service.
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