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Customer Operations Specialist — Rapid Cross-Dept

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: SingleComm LLC
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Customer Operations Specialist — Rapid Cross-Dept Support

Thnks is seeking a Customer Operations Specialist in Franklin, TN. This in-person role (Mon-Thu) with Friday remote support requires proactive handling of client inquiries and operational tasks across departments.

You will resolve inquiries quickly, assist with complex issues, monitor platform performance, and collaborate with Product and Marketplace teams to improve Thnks offerings. 0-1 years in customer-facing roles preferred.

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