More jobs:
Customer Service Representative, Operations
Job in
Franklin, Williamson County, Tennessee, 37064, USA
Listed on 2026-08-26
Listing for:
CVS Health
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Respond to member, provider, and plan sponsor inquiries via phone, chat, email;
Resolve routine and complex customer concerns with high-quality service;
Document interactions and maintain records in systems;
Educate customers on plan benefits and self-service tools;
Research and resolve claims, eligibility, billing, enrollment, and benefit issues
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