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Guest Experience Agent - Check-ins & Reservations
Job in
Franklin, Williamson County, Tennessee, 37068, USA
Listed on 2026-08-28
Listing for:
Peachtree Group
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Aloft Franklin in Franklin, TN is seeking a Guest Service Agent to handle check-ins/outs, secure payment, verify billing, and assist guests with reservations and requests in a friendly, professional manner.
This role aims to anticipate guest needs, exceed expectations, and provide exceptional service while upholding brand standards. Peachtree Group offers a comprehensive benefits package including medical, dental, vision, disability and life insurance, plus a 401(k) match.
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