Wire Operations Speciailst
Job in
Franklin, Williamson County, Tennessee, 37068, USA
Listed on 2026-10-05
Listing for:
Jobvite, Inc.
Full Time
position Listed on 2026-10-05
Job specializations:
-
Customer Service/HelpDesk
-
Finance & Banking
Job Description & How to Apply Below
This position is responsible for handling all aspects of wire transfer activity. Also, providing quality customer service to branch personnel & customers with wire questions, inquires & issues.
Essential Duties andResponsibilities:
- Wire Operations Specialist:
- Process incoming/outgoing domestic & international wires via correspondent banks, SharePoint, Silverlake Direct Line Wires and Treasury Management
- Originate/verify wires using corresponding bank.
- Receive/post incoming internal & international wires from First Horizon.
- Process drawdown/reverse drawdown wire requests.
- Assist with branch & customer research request/inquiries/issues related to wires
- Backup for performing wire system end of day shutdown
- Wire Related customer service calls, emails and inquiries.
- Backup for the setup of cash management customers with wire access
- Complete in-house training required by department & bank’s training program
- High School diploma or general education degree (GED) required
- Preferred 1+ years of banking experience
- Experience in handling confidential information
- Experience in the use of database, Excel, and Word software
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