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Hybrid Mortgage Customer Care Specialist

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Carrington Holding Company
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bilingual
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 22 USD Hourly USD 22.00 HOUR
Job Description & How to Apply Below

Carrington Mortgage Services is hiring a Customer Service Specialist I to handle inbound and outbound calls about existing mortgage loans. You will resolve inquiries, document outcomes in the servicing system, and escalate complex cases as needed.

This entry-level role emphasizes accuracy, courtesy, and compliance with regulations. The position offers a hybrid schedule, $22.00/hr base plus monthly incentives, with an extra $1.50/hr for bilingual Spanish speakers.

We are seeking a motivated Hybrid Mortgage Customer Care Specialist to join Carrington Holding Company in Franklin, TN, United States.

For the Hybrid Mortgage Customer Care Specialist position at Carrington Holding Company, we are reviewing applications now.

Step into the Hybrid Mortgage Customer Care Specialist role at Carrington Holding Company in Franklin, TN, United States and grow with us.

Please review the full job details above before applying.

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