Learning and Development Manager

Learning & Development Manager Learning & Development Manager

Locations: Arizona (AZ) or Tennessee (TN), USA

Salary Range: $110,000 – $120,000

Annual Bonus Opportunity:
Up to 10% of Base Salary

We are seeking an innovative and hands‑on Learning & Development (L&D) Manager to lead the design, development, delivery, and continuous improvement of our organization's learning ecosystem. This role is responsible for creating scalable, engaging, and business‑driven learning solutions that support leadership development, safety, compliance, operations, and professional growth across the organization. The L&D Manager will partner closely with subject matter experts (SMEs), business leaders, HR, Safety, Operations, and Compliance teams to develop high‑impact training programs that drive employee performance, operational excellence, and regulatory compliance.

This position blends instructional design, facilitation, LMS administration, learning technology, AI‑enabled content creation, and strategic program management to ensure employees have access to modern, effective learning experiences.

• Design, develop, and facilitate leadership development programs for frontline supervisors, emerging leaders, managers, and senior leaders.
• Partner with executives and department leaders to identify leadership competency gaps and translate them into meaningful learning solutions.
• Build blended learning experiences including instructor‑led workshops, virtual learning, coaching, e‑learning, cohort programs, and self‑paced development.
• Support succession planning by creating leadership pathways that prepare employees for future growth opportunities.
• Measure leadership program effectiveness through assessments, learner feedback, behavior change, and business outcomes.

• Partner on the development and ongoing management of company‑wide safety, compliance, operational, and regulatory training programs.
• Partner with Safety, Operations, Compliance, HR, Legal, and other subject matter experts (SMEs) to identify training needs and develop engaging learning content.
• Ensure required compliance training remains current with federal, state, provincial, and company regulations.
• Develop standardized onboarding and operational training programs that improve consistency across locations.
• Support continuous improvement initiatives by identifying operational knowledge gaps and translating them into effective learning solutions.
• Monitor required certifications, recurring compliance training, and completion requirements through the LMS.

• Partner with SMEs across the organization to design, develop, and maintain high‑quality learning content that supports business objectives.
• Apply adult learning principles and instructional design methodologies (ADDIE, SAM, etc.) to create engaging instructor‑led, virtual, and digital learning experiences.
• Develop facilitator guides, learner workbooks, job aids, microlearning modules, videos, assessments, and reference materials.
• Ensure all learning materials reflect company branding, policies, and operational standards.
• Continuously evaluate and refresh existing training content to ensure accuracy, effectiveness, and relevance.

• Serve as the primary administrator for the Learning Management System (LMS).
• Manage course creation, learning paths, enrollments, certifications, reporting, permissions, and system maintenance.
• Organize and maintain LMS architecture including course catalogs, tagging, learning plans, and certifications.
• Monitor completion rates, compliance deadlines, learner engagement, and overall system performance.
• Troubleshoot LMS issues and partner with vendors on enhancements, upgrades, and integrations.
• Generate reports and dashboards that provide actionable learning insights to business leaders.

• Utilize AI tools (ChatGPT, Claude, Synthesia, and AI‑enabled authoring platforms) to accelerate instructional design, content creation, assessments, scenario development, and multimedia production.
• Deve…