Program Coordinator (Temporary

Program Coordinator

Location:

Nashville, TN

The Program Coordinator is responsible for the day-to-day administration, coordination, and support of training programs, ensuring smooth operations and compliance with company and NCCER standards. This role will also play a key part in the recruitment, screening, and onboarding of participants to maintain program integrity and success.

Program Operations & Administration

• Manage daily program reports and records and report for Program Manager
• Maintain accurate and updated data related to program activities and participants
• Oversee the implementation of program schedules, ensuring classes and evaluations run on time
• Ensure adherence to company and NCCER policies and procedures
• Manage logistical, administrative, and operational tasks related to daily tasks
• Ensure instructors have all required materials, supplies, and supplemental resources
• Coordinate and oversee NCCER testing logistics and reporting
• Support program staff through orientation, training, and ongoing performance management

Staff and Instructor Support

• Assist with onboarding of new participants
• Monitor and support instructional staff performance, ensuring effective program delivery
• Provide administrative support to instructors and ensure classroom readiness

Participant Recruitment & Support

• Help with recruitment efforts for program participants, including outreach, marketing, and community engagement
• Vet prospective participants through interviews, applications, and eligibility assessments
• Maintain contact with applicants and guide them through the enrollment process
• Provide ongoing support to enrolled participants to help ensure program retention and completion
• Respond to participant inquiries and provide timely, respectful assistance

• Excellent verbal and written communication skills
• Strong organizational and time management abilities
• Ability to handle multiple priorities and meet deadlines
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data management tools
• Ability to work independently and collaboratively in a fast-paced environment
• Experience working with training programs or education-related settings preferred
• Knowledge of or experience with NCCER processes is a plus