Production Operations Manager

Called To K-LOVE

At K-LOVE, every role is ministry. We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.

If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.

Reporting directly to the Senior Live Events Manager, the Production Operations Manager plays a critical role in managing the implementation and execution of the K-LOVE Center at our Franklin, TN campus.

Success in this role is measured by ensuring seamless operations and delivering exceptional experiences for all events held at the facility. This multifaceted role requires a comprehensive understanding of event production, encompassing key elements such as but not limited to sound, lighting, and video. Beyond the K-LOVE Center, the role extends to supporting various live events in a pivotal production management capacity.

Focus and Scope – Essential duties and responsibilities which are basic, necessary, and an integral part of the role.

• Proactively influence our culture by demonstrating a positive, energetic influence throughout the Ministry. Consistently represent the Ministry with integrity through actions, words, and behavior that supports and aligns with our Mission and Values.
• Demonstrate the qualities of a life-time learner in the disciplines relevant to effectively perform job duties by taking personal responsibility for professional development and training.
• Actively participate and contribute to Ministry wide initiatives and projects like Pledge Drives, Daily Prayer (one time per day), All Team Meetings, All Team Celebrations - like our annual banquet, Food and Fun Day, and Summits, Service Projects and others as announced. These initiatives, and others, are key components of the Ministry and our culture, and are more fun to do together!
• Support and contribute to Ministry endeavors by following employment policies and practices and supporting a safe and healthy work environment. Specifically, follow K-LOVE's Injury Prevention and Safety program, support and maintain safety standards, and participate in safety training.

Production Operations Manager

Role Specific

• Partner across ministry departments to help establish their needs in the K-LOVE Center. Communicate effectively with team members, stakeholders, and other departments to ensure alignment and collaboration.
• Direct and coordinate production and technical operations to ensure efficient workflows and high-quality outputs.
• Advance events by gathering, reviewing, and managing technical riders, input lists, stage plots, and production schedules to ensure alignment across all stakeholders.
• Anticipate production/technical problems and create solutions in real time.
• Demonstrate initiative with proactive follow-up and servicing ongoing relationships; help drive decisions by providing timely response to questions, concerns, and requests for information.
• Manage budget and payment for all production related invoices, including subscriptions, consultants, contractors, and equipment.
• Supervise and assign duties to production teams, technical operators, and support staff, including volunteers and contractors.
• Recruit and hire additional contractors and technical personnel as needed to support production requirements; ensure appropriate coverage for all rehearsals and live events to maintain seamless execution.
• Act as a liaison between the guest artists (and their teams) and the hosting ministry department.
• Serve as the primary production contact for artists, tour managers, and external clients.
• Communicate technical plans clearly and effectively to internal teams and external clients to ensure alignment and execution.
• Oversee and/or execute all technical elements during rehearsals and live events.
• Manage and lead load-in, soundcheck, rehearsal, and load-out processes to ensure efficient and organized event execution.
• Ensure events run on time, meet stakeholder expectations, and operate within established safety standards.
• Implement improvements to enhance productivity, reduce costs, and maintain quality standards.
• Lead by example, demonstrating professionalism, integrity, and dedication to excellence.
• Manage stakeholder expectations across key project constraints including budget, time, quality, resources, and scope.
• Think outside of the box to remove roadblocks and support the Events team to achieve results.
• Consult and collaborate with senior-level team members and project stakeholders to create, review, and production needs for additional ministry initiatives.
• Manage multiple mid-size projects simultaneously.
• Hold project team members accountable for completing project work on time, in scope and within budget,…