Relationship Banker II

Simmons Bank is a dynamic regional community bank committed to delivering passionate, customer‑focused banking solutions. We look for a Relationship Banker (RB) who can build, expand, and retain client relationships while providing an exceptional client experience.

• Share and recommend the bank’s full range of resources, including traditional in‑branch services, digital capabilities, and business partner resources.
• Achieve individual goals through required levels of in‑person and outbound calling activities that provide opportunities to share valued solutions and recommendations via a needs‑based philosophy.
• Perform all functions related to opening and closing accounts, including assistance with appropriate account selection, research of customers’ accounts, and compliance with BSA and CIP requirements.
• Facilitate consumer loan requests: solicit loan requests, maintain knowledge of loan policies and procedures, and assist with the branch’s consumer loan portfolio.
• Uncover needs and refer customers to partner‑centric teams that work with small business, corporate and institutional partners, and mortgage and financial advisors.
• Maintain a high level of client satisfaction by engaging customers and ensuring an optimal customer experience.
• Ensure all departmental documents and activities comply with applicable laws, regulations, policies, and procedures, including completion of required compliance training.
• Process customer requests and transactions in a positive, accurate, and professional manner while engaging in genuine conversations to identify needs and recommend solutions.
• Perform additional duties and responsibilities as assigned.

• High school diploma or GED.
• Two years of customer‑facing and goal‑oriented experience.
• Registration with the National Mortgage Licensing System and Registry (NMLS) is required, or obtain an NMLS license after employment.
• Proficiency in MS Office and an ability to utilize social media platforms for brand awareness and market knowledge.
• Strong motivational and presentation skills in one‑on‑one and small group settings.
• Team‑centric approach and ability to coach and lead branch staff according to process and protocol.
• Occasional travel for meetings, training, bank conversion, and acquisition support (sporadic and minimal overnight or out‑of‑town).
• Ability to support and provide guidance at other banking institutions within the market.

Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability, or any other legally protected classifications.