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Community Banker

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Wilson Bank & Trust
Full Time position
Listed on 2026-08-22
Job specializations:
  • Finance & Banking
    Bank Customer Service, Retail Banking
Salary/Wage Range or Industry Benchmark: 40000 - 48000 USD Yearly USD 40000.00 48000.00 YEAR
Job Description & How to Apply Below

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Community Banker

Location:

Franklin, TN (Cool Springs)
If you’re looking for a career where purpose meets opportunity, and where your contributions truly make a difference, Wilson Bank & Trust is the place for you.

About UsBe the Face of Our Legacy

Imagine starting your day in one of our 32 office locations, greeting neighbors who soon become more than customers—they become part of your story. In a Retail role, you’re the trusted face of Wilson Bank & Trust, building relationships that last for generations. You’ll know the “regulars” by name, and they’ll know you as “their banker”, the person they turn to for life’s most important financial decisions.

Over time, your career grows alongside theirs—you’ll teach the next generation of bankers while still cheering on the families you’ve served for years. This isn’t just a job; it’s a chance to become a cornerstone in your community and a lifelong partner in people’s financial journeys.

About The Position Be the Guide for Life’s Big Decisions

Imagine sitting across from a family ready to buy their first home or a business owner planning to expand. In a Lending role at Wilson Bank & Trust, you’re more than a banker—you’re a trusted friend who helps turn dreams into reality. Every conversation is an opportunity to guide someone through milestones that shape their future, from purchasing a home to growing a business.

You’ll build relationships that go beyond transactions, becoming the person customers rely on for clarity and confidence in complex financial decisions. Over time, you’ll see those dreams come to life—homes filled with laughter, businesses thriving in your community—and know you played a part in it. It’s about being a cornerstone in your community, offering expertise and empathy while partnering with teams across the bank to deliver solutions that matter.

Your career grows alongside the people you serve, and together, you’ll write stories of progress and possibility that last for generations.

Position Summary

The Community Banker I performs teller and new accounts duties based on customer demand within a bank office. This position processes the opening of new accounts and the servicing of existing accounts while maintaining relationships for consumer and business deposit account customers. The Community Banker I assists customers, receives deposits, processes checks, disburses funds, verifies the accuracy of transactions and identifies fraudulent activity.

This position utilizes sales and service strategies to retain existing relationships and enable growth of new relationships as well as participates in follow-up strategies. The Community Banker I reports to the Office Manager and provides excellent service and support to team members and customers while demonstrating the Company’s values and supporting the mission.

Position

Duties & Responsibilities
  • Perform duties of both Customer Service Representative and Personal Banker based on customer demand within a bank office
  • Perform bank office activities to include providing service and support to customers, receiving deposits, processing checks, disbursing funds and verifying the accuracy of transactions
  • Guard against loss by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Identify fraudulent activity.
  • Enter transactions in bank’s recordkeeping system, recording all transactions and producing customer receipts
  • Perform teller capture duties
  • Balance cash drawer at end of shift
  • Maintain a work area that protects all negotiables and confidential records
  • Maintain knowledge of new and existing products and services
  • Process the opening of new accounts and the servicing of existing accounts while maintaining relationships for consumer and business deposit account customers
  • Responsible for exception resolution
  • Assist customers in use of online banking and mobile applications utilizing various electronic delivery channels
  • Stay abreast of changes and updates to bank products and policies and ensure the accuracy of information…
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