Office Manager - Streets

The City of Franklin is a progressive community, as well as a great place to live and work. There are tremendous opportunities to establish a career with the City's municipal government. Job responsibilities at the City of Franklin are many and varied, as well as challenging and rewarding. Working for the City of Franklin instills a sense of civic pride and gratification for serving the needs of the public.

The City of Franklin is a progressive community, as well as a great place to live and work. There are tremendous opportunities to establish a career with the City's municipal government. Job responsibilities at the City of Franklin are many and varied, as well as challenging and rewarding. Working for the City of Franklin instills a sense of civic pride and gratification for serving the needs of the public.

The City of Franklin is a progressive community, as well as a great place to live and work. There are tremendous opportunities to establish a career with the City's municipal government. Job responsibilities at the City of Franklin are many and varied, as well as challenging and rewarding. Working for the City of Franklin instills a sense of civic pride and gratitude for serving the needs of the public.

The City of Franklin is a progressive community, as well as a great place to live and work. There are tremendous opportunities to establish a career with the City's municipal government. Job responsibilities at the City of Franklin are many and varied, as well as challenging and rewarding. Working for the City of Franklin instills a sense of civic pride and gratification for serving the needs of the public.

The City of Franklin is a progressive community, as well as a great place to live and work. There are tremendous opportunities to establish a career with the City's municipal government. Job responsibilities at the City of Franklin are many and varied, as well as challenging and rewarding. Working for the City of Franklin instills a sense of civic pride and gratification for serving the needs of the public.

The City of Franklin is a progressive community, as well as a great place to live and work. There are tremendous opportunities to establish a career with the City's municipal government. Job responsibilities at the City of Franklin are many and varied, as well as challenging and rewarding. Working for the City of Franklin instills a sense of civic pride and gratification for serving the needs of the public.

Starting Pay: $69,468 - $75,598 /Annually

Under general supervision, performs or oversees administrative support for the Street Department, Fleet Division, Water Department, and SES Department including accounts payable and payroll, work order/dispatch, preparing/monitoring department budget, assisting in coordinating department activities, and general office support.

• Supervises, directs, and evaluates the work of clerical personnel, handling employee concerns and problems, directing work, counseling, disciplining and completing employee performance evaluation.
• Participates in the selection of clerical and technical personnel.

B .
Oversees Administrative Support

• Oversees maintenance of work order automation; oversees scheduling of projects and adjustments to scheduling as needed to accommodate changing priorities and emergencies; directs troubleshooting of system related scheduling problems.
• Functional administrator for Fleet Maintenance Information Software (FMIS)
• Oversees preparation of payroll information.
• Ensures compliance with Department policies and procedures.
• Recommends procedures to ensure efficient workflow and timely completion of work.

C.Administers Accounts Payable and Supplies Purchasing

• Reconciles invoices with delivery receipts; codes and approves invoices; enters in purchasing system.
• Monitors departmental expenditures relative to budget.
• Maintains control of supplies inventory; maintains inventory records; orders supplies as needed.

D.
Provides
General Office Support

• Answers multi-line telephone; provides information and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary.
• Responds and/or forward emails to appropriate parties.
• Types memos and correspondence.
• Maintains files.
• Assists in coordinating Departmental and City events.

E. Customer Service

• Receives and responds to customer complaints.
• Evaluates information related to City standards; consults with Department staff as needed.
• Refers problems to supervisor or appropriate crew supervisor; explains corrective actions to customers.
• Serves as liaison between supervisors and customers.
• Notifies customers when issues arise with their Fleet services.
• Notifies customers when Fleet services have been completed, answers questions regarding Fleet services when necessary.

F.Oversees Department Facility Maintenance

• Contacts City of Franklin Facilities staff to obtain service for HVAC, plumbing, and…