Pharmacy Technician - Health Plan

Company Overview

American Health Plans, a division of the Franklin, Tennessee‑based American Health Partners Inc., owns and operates Institutional Special Needs Plans (I‑SNPs) for seniors who reside in long‑term care facilities. In partnership with nursing home operators, these Medicare Advantage plans manage medical risk by improving patient care to reduce emergency room visits and avoidable hospitalizations.

If you would like to be part of a collaborative, supportive and caring team, we look forward to receiving your application!

• Affordable Medical/Dental/Vision insurance options
• Generous paid time‑off program and paid holidays for full‑time staff
• Tele Doc 24/7/365 access to doctors
• Optional short‑ and long‑term disability plans
• Employee Assistance Plan (EAP)
• 401(K) retirement accounts with company match
• Employee Referral Bonus Program

The Pharmacy Technician for American Health Plans is responsible for activities related to member access in the area of claims adjudication appropriateness and operations performed by the plan’s Pharmacy Benefit Manager for a Medicare Advantage Institutional Special Needs Plan (I‑SNP).

• Review daily point‑of‑service (POS) pharmacy claims, resolve actionable items, track, and provide reporting
• Serve as a liaison with Enrollment Department to assure appropriate member eligibility processing
• Effectively work with the PBM management team to ascertain the highest level of Pharmacy Benefit Manager performance
• Recognize formulary requirements: prior authorization (PA), Step Therapy (ST), Quantity Limit (QL) and understand NCPDP reject codes
• Communicate with pharmacies, nursing homes, and providers
• Coordinate clinical reporting
• Follow‑up and solve open items in a timely manner
• May be assigned to work on special projects and business initiatives
• Other duties as assigned

• Proficient with Microsoft Suite applications
• Ability to navigate multiple systems
• Strong analytical skills
• Proficient communication and presentation skills
• Adhere to Centers of Medicare and Medicaid Services (CMS) regulations and compliance requirements
• Successful completion of required training

• Education:
  
  high school diploma or equivalent
• Experience:
  
  minimum of 2 years as a Pharmacy technician, long‑term care, or health‑plan experience
• Experience in planning and implementation
• License/Certification(s):
  Pharmacy Technician certification preferred

This Organization is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. This Organization will make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Organization including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.

This employer participates in E‑Verify.