Care Coordinator

Description

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

Location: Franklin & Murfreesboro

Now Hiring:
Care Coordinator

As a Care Coordinator, you'll guide patients through their treatment journey—from understanding care plans to navigating insurance and finances. You’ll play a vital role in making the process seamless, informative, and reassuring.

What You'll Do:

• Serve as a key point of contact for patients, helping them move confidently through care
• Reduce cancellations by proactively rescheduling and addressing concerns
• Prep appointments with cost estimates and insurance info
• Communicate procedure details, financial options, and pre/post-op instructions
• Collaborate with internal teams to deliver a smooth patient experience
• Support multiple clinics virtually or in person, as needed
• Educate and schedule patients for procedures
• Crosstrain as a Medical Assistant and Patient Services Representative

What You Bring:

• Strong customer engagement in a sales-driven setting
• Experience with treatment planning and cost conversations
• Insurance knowledge and comfort with medical terminology
• Excellent communication, organization, and adaptability
• Willingness to travel between Franklin and Murfreesboro clinics as needed

Why Choose ADVENT:

• 16+ days PTO (prorated first year) + paid holidays
• Health, dental, and vision coverage with employer-paid HRA
• 401k match & life insurance
• Regular business hours—no nights or weekends
• A culture that values solutions and encourages growth

Explore more at: ADVENT Careers Website