Director of Electronic Medical Records

THIS POSITION IS IN OFFICE MONDAY - FRIDAY 8-5AM
** MUST BE LOCAL TO FRANKLIN, TN

• Referral program
• 401(k) w/employer match
• Health insurance
• Vision insurance
• Dental insurance
• Professional Development
• Paid Time Off
• Disability Insurance

Our associates deliver a higher standard of business services to support medical care and behavioral health care. We maintain professionalism, integrity, and commitment as we solve problems and make lives easier.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide strategic direction for the EMR/EHR platform and maintain a multi-year technology roadmap aligned with organizational and clinical objectives.
• Lead system planning, upgrades, implementations, and integrations to support evolving clinical and operational needs.
• Oversee configuration, maintenance, and optimization of EMR workflows to improve usability, documentation quality, efficiency, and data capture.
• Monitor system performance, uptime, and user experience, resolving issues that impact clinical care or operations.
• Ensure compliance with all applicable regulatory and accreditation standards, including NCCHC, HIPAA, HITECH, CMS, and Joint Commission.
• Oversee audit readiness, data integrity, and record retention practices, in partnership with Compliance, Legal, and IT Security.
• Serve as the primary strategic liaison to medical, nursing, IT, and operational leadership regarding EMR initiatives.
• Translate clinical and organizational priorities into EMR-enabled solutions that support patient care, quality improvement, population health, and reporting.
• Lead organizational change management for EMR initiatives, including communication strategies, workflow redesign, training, and adoption planning.
• Own EMR performance metrics and executive reporting related to efficiency, documentation quality, compliance risk, and clinical workflows.
• Lead corrective action plans and drive continuous improvement when EMR performance impacts care delivery or operational outcomes.
• Prepare and manage the EMR department budget, evaluate ROI of initiatives, and lead vendor evaluations and contract negotiations.
• Lead, mentor, and retain a high-performing EMR team by setting clear expectations, providing coaching, and promoting accountability.
• Participate in company planning initiatives where data, reporting, and clinical workflows are critical.
• Any and all other duties assigned.

• Bachelor's degree in Health Information Management, Healthcare Administration, Information Systems, or related field required
• Master’s degree preferred

• 7–10 years of progressive experience in healthcare information systems or health IT
• 3–5 years in a leadership or management role overseeing EMR/EHR systems
• Experience with major EMR platforms (e.g., Detain
  
  EMR, Epic, Cerner, Meditech, Athenahealth, eClinical
  
  Works)
• Corrections experience is a plus

• Strong knowledge of healthcare regulations, data governance, and clinical workflows
• Proven ability to lead cross-functional teams and large-scale system initiatives
• Excellent communication and stakeholder management skills
• Analytical mindset with strong problem-solving abilities
• Ability to manage multiple priorities in a fast-paced healthcare environment

• NCCHC is preferred or must obtain within 1-year of employment