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Refunds Representative

Job in Franklin, Williamson County, Tennessee, 37068, USA
Listing for: US Heart & Vascular
Full Time position
Listed on 2026-09-12
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

Job Details

Job Location:

USHV
- Corporate Main
- Franklin, TN 37067

Position Type:
Full Time Education Level: High School Diploma/GEDTravel Percentage:
None Job Shift: Day Job Category:
Other Positions US Heart and Vascular is needing a Remote Refunds Representative to join our team.

Responsibilities & Duties
  • Reviews over payment worklist and credit balances.
  • Identifies valid insurance refunds throughaccurateresearch of claims, payment posting, adjustmentpostingand all other transactions associatedtoaccount.
  • Completes the refund request process tosubmitto Finance.
  • Adapts to changing priorities, processes, and business needs.
  • Performs other duties as assigned.
Knowledge,

Skills and Abilities

Required
  • Knowledge of federal, state, and local laws, statutes, regulations, codes, and standards related to the area of responsibility.
  • Knowledge of explanation of benefits (EOBs) from carriers.
  • Knowledge of data processing policies, procedures, and concepts.
  • Knowledge of ICD and CPT codes.
  • Knowledge of computerized medical office billing systems.
  • Working knowledge of EMR systems.
  • Skill inmaintaininga high degree of accuracy when posting information to the Practice Management System.
  • Skill in customer service, including interacting professionally with patients and healthcare staff.
  • Working knowledge of Office 365 programs such as Excel, Outlook, Word, PowerPoint, etc.
Minimum Qualifications
  • High School Diploma or GED fromaccreditedinstitution.
  • One (1) year of medical office billing, payment posting andcollectionsexperienceor equivalent.
  • If the individual in the role will drive for work purposes, a current valid state driver’s license andrequiredminimum auto insurance coverage.
Why Choose Us?
  • Comprehensive benefits package
  • Monday-Friday schedule
  • CME allowance
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