More jobs:
Medical Receptionist
Job in
Franklin, Williamson County, Tennessee, 37068, USA
Listed on 2026-09-23
Listing for:
Evolving Solution Services
Full Time
position Listed on 2026-09-23
Job specializations:
-
Healthcare
Medical Receptionist, Healthcare Administration -
Administrative/Clerical
Medical Receptionist, Healthcare Administration
Job Description & How to Apply Below
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Medical ReceptionistFull Time Franklin, TN, US
Salary Range: $18.00 To $22.00 Hourly
Join our clinic as a Medical Receptionist in our Clarksville, TN office. You’ll be the first point of contact for patients, ensuring a welcoming experience and smooth front-desk operations. This role demands strong organization, clear communication, and accuracy with EHR and billing tasks.
Key Responsibilities
- Greet patients, verify appointments, and complete check-in/check-out in the EHR.
- Manage multi-line phones; schedule, reschedule, and confirm appointments professionally.
- Verify insurance eligibility and benefits; accurately capture payer details.
- Collect and update patient demographics and documentation; ensure HIPAA compliance.
- Support billing: basic coding (ICD-10, CPT), payment posting, and balance follow-up.
- Triage and route calls and messages promptly to the right clinical/administrative staff.
- Maintain organized records and filing systems; support general office tasks (scanning, data entry).
- Contribute to a warm, efficient front office that reflects our commitment to patient care.
- This role requires a willingness to travel to other offices as needed.
Required Qualifications
- Experience as a Medical Receptionist or similar clinical administrative role (dental/clinic a plus).
- Working knowledge of medical terminology, ICD-10/CPT basics, and billing workflows.
- Proficiency with EMR/EHR platforms (e.g., Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix/Eaglesoft).
- Demonstrated HIPAA compliance, discretion, and professionalism.
- Excellent communication, customer service, and phone etiquette.
- Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license, and auto insurance.
Preferred
- Bilingual abilities to serve diverse patient populations.
- Prior clinic or hospital front-desk experience preferred.
What You’ll Gain
- A supportive, patient-first team environment focused on professionalism, compassion, and growth.
- The opportunity to make a daily impact on patient experience and clinic efficiency.
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